Members        

                          
         
      Frequently Asked questions

 



I am going to miss some sessions can I…

Can I move pool / day next term?

I am pregnant with my next baby, I will miss some classes
          what can I do?

I have rebooked and need to cancel

I am going on holiday…

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Aqua Babies management and staff are committed to providing our customers a service that is of high quality in order to satisfy and where possible exceed customer expectations.

Our Customer Care Standards Are Sustained Through

  Team work and regular communication within the staff team

  Recognition of the need to improve at every level of teaching, administration and          customer relations

  A commitment to listen and respond positively to our customers

  Regular review and improvement

  A commitment to improvement through staff training and connections with other       Baby swim companies.

  Ensuring that customer enquiries and correspondence are replied to      and processed as quickly as possible.

  Promoting equal opportunities at all levels.

Full customer information and care policy can be obtained by contacting the Aqua Babies office.


Current term dates
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Future term dates
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We are currently looking for more pools in the North West area, if you are aware of a small, warm pool that may be suitable please contact us.